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About Us

About Us

Our Story

In the mid-1990s, a grandmother gave her son two gold charms. She was an artist and had crafted these gifts herself to feature the unique fingerprints of each of her granddaughters. When her son woke up in the middle of the night clutching these charms, he was struck with the idea to create similar custom keepsakes—personal jewelry that would mean as much to others as his charms meant to him.

Steadily, Meadow Hill has grown from a middle-of-the-night brainstorm to a nationwide company. The power of the human connection, particularly through touch, guides every aspect of the work Meadow Hill renders. Each keepsake we cast forges a durable symbol of one specific and unique person—a fingerprint. We believe in creating, celebrating, and capturing memories of people and passions important to them.  Although our company has grown and changed over the years, we continue to work hard for the same reason: to ignite passion, heart, and soul in the human spirit. 

Our Process

Half art. Half science. The creative side of our production process ensures a skilled bench jeweler hand-finishes every piece, texturing, polishing, engraving, and affixing gemstones with care and passion for the deep meaning of each identity-centric keepsake. Polishing takes time to perfect—to learn the contours of each piece, to record in one’s muscle memory the required application of pressure, to guarantee symmetry when the piece hangs from the bail. Our artisans unite decades of combined experience to bend metal to the will of personal expression.

The science side of our production process enables, most importantly, a highly precise three-dimensional modeling of your loved one’s print. A lost-wax investing and casting process that uses vacuum technology and sensitively calibrated thermal readings makes sure we pour liquid silver or gold into your mold at the ideal temperature. And high-power microscopes allow our bench jewelers to find with their keen eyes any imperfections and fix them. Half science. Half art. 

Our Product

Meadow Hill’s print-centric keepsakes celebrate everyone important in our lives, from newborns and newlyweds to deceased loved ones whose last touch we help ensure will never really be their last touch. With expansive imaginations, our designers have conceived dozens of designs for your loved one’s prints—signet rings, cuff links, earrings, beads, and pendants, to name just a few. A dedicated in-house quality-control team catches imperfections before they go out the door, so that you can wear your piece with confidence, and genuine emotion, the second you receive it. 

What matters most is that you are fully satisfied with our products. This commitment to quality includes workmanship, metals, engraving, and our customer service. Our Customer Service Center is on hand to help and answer questions!

 

MAINTAINING STERLING SILVER KEEPSAKES

If sterling silver jewelry is worn daily, the natural oils in the body generally keep it lustrous for long periods. However, over time or if not worn regularly, a piece can dull or tarnish. Cleaning restores it to its original shine!

 

If you would like to have your keepsake plated so as to eliminate the tarnish and the possibility of an allergic reaction, be sure to request this upon ordering. If your piece has already been purchased, you may return the charm and plating can be done for a minimal charge (plus shipping). 

 

CLEANING INSTRUCTIONS

 

  1. If your piece is heavily tarnished, first remove the tarnish with a liquid tarnish remover following the manufacturer’s instruction. It only takes a second or two. Never submerge jewelry with stones (synthetic or genuine) in tarnish remover or leave jewelry in the liquid for longer than a few seconds.
  2. Use a good silver cream polish to restore the shine and place a protective coating (and tarnish resistor!) on your piece. These are available in most hardware and grocery stores. Again, follow the manufacturer’s instructions.

 

METAL ALLERGIES 

Most people have no problem wearing sterling silver. However, a small percentage of the population has metal allergies and reacts to the alloys used in sterling silver. When worn, their pieces quickly tarnish, turn colors, and in severe cases, cause a skin reaction. If this happens, Meadow Hill can plate any sterling silver piece to make it hypo-allergenic.

 

SATISFACTION GUARANTEED

Meadow Hill warrants its products to be free from defects in materials and workmanship for a period of one year.

LIMITATIONS:

Repairs not covered in this warranty include:

  • Stone loss due to prong damage
  • Discoloration due to environmental factors
  • Discoloration due to allergic reaction to the base metal or its alloys
  • Damage due to wear, customer neglect, or abuse

Outside of this first year, repairs to damaged or worn pieces will be quoted based on standard jewelry repair costs.

 

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